Shipping Policy

At Lumthera, we're committed to delivering high-quality beauty products as quickly and safely as possible.

Processing Time

• Orders are typically processed within 1–3 business days.

• Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Times

Due to our Summer Sale and the high volume of orders we're currently experiencing, shipping to customers within the United States is taking approximately 10–15 business days.

We sincerely apologize for the longer delivery times and truly appreciate your patience and understanding while we work hard to fulfill every order as quickly as possible.

Order Tracking

Once your order has shipped, you'll receive a tracking number via email so you can monitor your package's journey. Best if you download the SHOP app and track your order through there.

Delays

While we do our best to meet estimated delivery times, occasional delays may occur due to factors beyond our control, including carrier delays, weather conditions, customs processing, or increased seasonal demand.

Need Help?

If you have any questions about your order or need assistance, please don't hesitate to contact our customer support team. We're always happy to help and will do our best to resolve any concerns as quickly as possible.

Thank you for choosing Lumthera. We truly appreciate your support and are excited to be part of your skincare journey.